PRIVACY POLICY

1. Your Privacy

It is our duty to inform you, in a clear manner, of how we use your data as you interact with pjaplumber.co.uk.

We take the privacy of your data seriously so please understand that we will never sell, share or rent any of the data that you may provide through the site directly, or indirectly through the use of cookies (for information please see the Cookie Policy).

2. How We Collect Your Personal Data

We collect data from and about you when you:

Correspond with us by post, phone email or otherwise
Fill in forms
Order our products or services
Provide feedback to us
Use our website

3. How We Use and Process Your Personal Data

We only use your personal data when we have a valid reason. The legal bases for processing your data are generally consent that you have clearly given, to fulfil a contract with you or with the parameters of legitimate interests.

We may use your data when I am legally obliged in order to fulfil statutory requirements.

We store your personal data for a maximum of 2 years, except where we are legally required to retain financial and accounting data, which we will retain for 8 years.

We use your data to:

– Fulfil a contract between us
– To provide a service requested by you
– To improve our website, products and services
– To comply with a legal obligation
– To protect your vital interests

4. Where We Store Your Personal Data

We use software platforms and payment gateways to store and process your information including: MailerLite, Google Docs, Zapier, Paypal, Stripe, Kashflow, Google Analytics.

Links to our social media accounts and other platforms on my websites – Facebook, Twitter, Instagram, YouTube. When viewing content or engaging with these sites, your use is subject to the Privacy, Cookie and Terms of Use policies set by those platforms.

5. Disclosure of Your Personal Data

We may disclose your information to members of our organisation to enable us to carry out the delivery of our products and services. We will only disclose your information externally if legally required to do so, or such time that we may sell any part of the business or asset.

6. Your Rights

You have the right to:
– Access, correction, erasure of your personal data
– Objection to and restriction of processing of your personal data
– Transfer of your personal data
– Withdrawal of your consent where provided

To exercise any of these rights, please contact us at sarah[@]pjaplumber[.co.uk]. I aim to respond within 30 days of your request.

Unless specifically requested, I do not delete your data when unsubscribing, but hold your information as ‘suppressed’ within our data processing platforms.

7. Changes to Privacy Policy

This policy may be update at any time to comply with governing rules.

Last update: 23rd May 2018